Professionals don’t receive letter grades at work (at least, I’ve never received one). During our annual reviews, we might see statements such as “meets expectations,” or “exceeds expectations”—and hopefully not “needs improvement”; however, the summary statement is, or should be, part of a larger dialog on what went well over the past year, what didn’t, and what are the expectations for the next year.
Compare the way we evaluate work performance with education. For employees, we assess performance over a monthly, quarterly and yearly time frame. Students have a fixed time—days or weeks—to master a new set of skills and it is pretty much “all or nothing.” For employees, we have a simple metric, is the work getting done and meeting expectations! For students, homework is assigned, exams are given, and the answers are graded, and at the end of a class, we assume a transfer of knowledge.
At work, we are expected to improve and develop competencies continuously, and while most follow an annual review cycle, the tasks determine the schedule. The team requires a short time frame for some jobs, and others take months; often, the ability of the individual or group drives the plan. “How long is it going to take?” When the answer does not match the need, we look to adjust the scope or budget.
We have a fixed schedule in education. 15 chapters or five novels and reviews or three research papers—in 15 weeks regardless of ability or prior training. For mathematics and the sciences, knowledge is assumed based on the previous courses taken, but what if the student did not obtain competency? Can we expect that a C stands for competent? We assume that the sum of knowledge obtained in individual courses is greater than the parts.
As someone who has hired people to do work, the standard resume is limited in what it tells me about what the individual can do. Admittedly, some folks can craft two-pages that make a compelling case to pursue an interview, but we don’t know what someone can do unless we’re fortunate enough to see their work. This need makes hiring within your network compelling—you often have seen the applicants work, or at least have personal connections with those who have. Making the decision is expensive for the employer and fraught with risks—will this person be able to do the work, will they be able to integrate into the team, will they be able to contribute to future projects.
Educators have a responsibility to help students document how their skill sets address these concerns, and it’s not by issuing a diploma and a transcript. We need to help students document the competencies they acquire during the course of their education.
Ray James Hoobler 